Buyer Agreement – Digital Products
Marketshopper.online
Effective Date: 07/21/25

This Buyer Agreement ("Agreement") applies specifically to purchases of digital products (e.g., software, eBooks, music, templates, online services, etc.) on Marketshopper.online (“we,” “us,” or “Marketplace”). By purchasing digital content on our platform, you (“Buyer,” “you,” or “your”) agree to the following terms:

1. Nature of Digital Products

Digital products sold on Marketshopper.online may include:

• Downloadable files (e.g., PDFs, audio, video, software)

• Access keys, licenses, or codes

• Access to services or content hosted online (e.g., courses or cloud-based tools)

Digital purchases are non-physical and delivered electronically.

2. Delivery and Access

• Digital products are typically available immediately after payment confirmation, unless otherwise noted.

• Access links or files will be provided through your user account, email, or direct download.

• You are responsible for downloading and backing up your files. Access is not guaranteed indefinitely.

3. License and Usage Rights

Unless otherwise stated by the seller:

• Purchases grant you a non-exclusive, non-transferable license to use the digital content for personal use only.

• You may not resell, redistribute, reproduce, or share the content without written permission from the seller.

• Some digital products may be governed by additional licensing terms disclosed in the product description or accompanying documentation.

4. Refund Policy for Digital Products

All digital product sales are final, and no refunds will be issued unless:

• The product is not delivered after payment and you notify us within 3 business days.

• The product is defective or corrupt, and the issue cannot be resolved by the seller within 5 business days.

• The product is significantly misrepresented (e.g., features or format do not match the listing).

Refund requests must include proof (e.g., screenshots, file errors, seller messages) and must be submitted via support@marketshopper.online.

5. Prohibited Conduct

You agree not to:

• Attempt to reverse-engineer, extract, or manipulate digital content.

• Circumvent digital rights management (DRM) or security measures.

• Share access credentials or product files with unauthorized third parties.

• Abuse the refund system or file false claims.

Violations may lead to account suspension, removal from the platform, and legal action.

6. Support and Disputes

• Sellers are responsible for offering basic technical or usage support if advertised.

• If a seller fails to respond within 3 business days regarding a valid issue, you may escalate the case to Marketshopper.online.

• We reserve the right to make a final determination based on provided evidence.

7. Limitation of Liability

Marketshopper.online is not responsible for:

• Compatibility issues (unless clearly stated in the listing)

• Your inability to access a product due to outdated software, hardware, or user error

• Any damages arising from use or misuse of a digital product

All purchases are made at your own risk unless otherwise guaranteed by the seller.

8. Governing Law

This Agreement is governed by the laws of [Insert Jurisdiction]. Disputes shall be resolved through binding arbitration or a small claims court of competent jurisdiction.

9. Contact

For assistance with digital product orders:

Email: support@marketshopper.online
Live Chat: Mon–Fri, 9 AM – 6 PM EST